Call Center Specialist - Work from home

Job Description:

Penske Automotive Group is seeking a dedicated Call Center Specialist to join our team in Toronto, Ontario. This is a part-time position with the opportunity to work from home. As an entry-level position, no prior experience is required, but candidates must be passionate and independent individuals who possess excellent attention to detail and a cooperative attitude.

Responsibilities: - Handle incoming and outgoing customer calls in a professional and courteous manner - Provide information about products and services, answer questions, and resolve customer inquiries - Update customer accounts and maintain accurate records of interactions - Follow communication scripts and company policies to ensure consistent service delivery - Collaborate with team members and other departments to meet customer needs and exceed expectations - Demonstrate a positive attitude and willingness to learn and grow within the company

Requirements: - High school diploma or equivalent - 1 year of customer service experience is preferred but not required - Excellent communication skills, both verbal and written - Ability to multitask, prioritize, and manage time effectively - Proficiency with computer systems and software applications - Must have a quiet and dedicated workspace at home with a reliable internet connection - Must be able to work independently and as part of a team

Benefits: - Life insurance - Medical coverage - Company-provided equipment for remote work

Working Environment: At Penske Automotive Group, we pride ourselves on building strong connections and treating colleagues like an extended family. Our team is committed to creating a positive and collaborative work environment where everyone can thrive and succeed.

Equal Opportunity Statement: Penske Automotive Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to Apply: April 9, 2024

If you are a passionate and independent individual with a strong attention to detail and a cooperative attitude, we encourage you to apply for this exciting opportunity to join the Penske Automotive Group team as a Call Center Specialist.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.