Call Center Specialist - Work from home

Job Description:

Keyera Corp is seeking a dynamic and highly motivated individual to join our team as a Call Center Specialist working from home in Montreal, Quebec. As an Associate level employee, you will be responsible for providing exceptional customer service and support to our clients over the phone. This is a part-time position, perfect for individuals with 4 years of experience in a call center environment.

Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Address customer inquiries, resolve complaints, and provide product information - Maintain accurate records of customer interactions and transactions - Collaborate with team members to improve overall customer satisfaction - Meet key performance indicators and sales targets set by the company

Requirements: - 4 years of experience in a call center setting - Excellent communication and interpersonal skills - Resilient and motivated personality traits - Strong analytical and negotiation skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software

Benefits: - Life insurance - Training and professional development opportunities - Medical coverage

Working Environment: At Keyera Corp, we nurture an entrepreneurial atmosphere, even within an established organization. We believe in empowering our employees to take ownership of their roles and make a meaningful impact on our business.

Equal Opportunity Statement: Keyera Corp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

Deadline to apply: May 2, 2024

If you meet the requirements and are looking for a rewarding opportunity to work from home as a Call Center Specialist, please submit your application by the deadline. Join us at Keyera Corp and be part of a dedicated team committed to excellence in customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.