Call Center Specialist - Work from home

Job Description:

TIAA is seeking a motivated Call Center Specialist to join our team in Toronto, Ontario. This is a part-time position that allows you to work from the comfort of your own home. As an Entry Level Call Center Specialist, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Provide information about products and services - Handle and resolve customer complaints - Document all customer interactions - Escalate issues to the appropriate department when necessary

Requirements: - 1 year of experience in a call center or customer service role - Passionate and energetic personality - Strong problem-solving skills - Ability to manage multiple tasks simultaneously - Excellent communication and interpersonal skills - Proficiency in using computer systems and software

Benefits: - Relocation allowance for eligible candidates - Gym membership reimbursement - Medical coverage for part-time employees

Working Environment: Join a team that is dedicated to providing top-notch customer service and leading the industry with innovative ideas and solutions. Work alongside a group of passionate individuals who are committed to excellence.

Deadline to Apply: Please submit your application by May 22, 2024.

Equal Opportunity Statement: TIAA is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.