Remote Chat Support Assistant

Ameriprise Financial is seeking a dedicated and resilient Remote Chat Support Assistant to join our team in Vancouver, British Columbia. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer service or a related field.

As a Remote Chat Support Assistant, you will be responsible for providing exceptional customer service through online chat support. This includes responding to customer inquiries, troubleshooting technical issues, and providing guidance on our products and services. You will need to exhibit creativity in finding solutions to customer problems and work effectively as part of a team to ensure a positive customer experience.

Personality traits required for this role include resilience and dedication, as you will need to maintain professionalism and composure while handling a high volume of customer interactions. Soft skills such as creativity and teamwork are essential for collaborating with colleagues and finding innovative solutions to customer issues.

In addition to a competitive salary, Ameriprise Financial offers benefits such as a gym membership, remote work flexibility, and company-provided equipment. Our working environment promotes corporate social responsibility, allowing employees to give back to the community through various initiatives.

If you are interested in joining our team as a Remote Chat Support Assistant, please submit your application by the deadline of May 2, 2024.

Equal Opportunity Statement: Ameriprise Financial is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.