Chat Support Associate - Work from home

Job Description:

Chesapeake Energy is seeking a Chat Support Associate to join our team in Montreal, Quebec. This is a part-time, work-from-home position suitable for individuals who are independent, passionate, team-oriented, and have strong negotiation skills. As an Entry Level role, no prior experience is required, making it a great opportunity for candidates looking to start their career in customer support.

Responsibilities: - Provide excellent customer service through chat support, addressing inquiries, resolving issues, and providing product information. - Collaborate with team members to ensure consistent and high-quality support. - Utilize negotiation skills to handle customer complaints and find satisfactory resolutions. - Maintain detailed records of customer interactions and transactions.

Requirements: - Independent and passionate individual with a strong sense of teamwork. - Excellent communication skills, both written and verbal. - Strong negotiation skills and ability to handle challenging situations with empathy. - Ability to work from home with a reliable internet connection. - High school diploma or equivalent.

Benefits: - Company transportation for team meetings and training sessions. - Travel & spending expenses covered for work-related activities. - Opportunities for travel within Canada and beyond for training and development purposes.

Working Environment: At Chesapeake Energy, we prioritize understanding and empathy in all interactions. We foster a supportive and inclusive environment where every team member is valued and respected.

Deadline to apply: May 16, 2024

Equal Opportunity Statement: Chesapeake Energy is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, disability, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.