Chat Support Associate - Work from home

Job Description:

As a Chat Support Associate at Sherwin-Williams, you will be responsible for providing exceptional customer service through online chat support. This is a part-time position that allows you to work from home, providing flexibility and convenience.

Responsibilities: - Respond to customer inquiries and provide assistance through online chat - Resolve customer issues in a timely and professional manner - Utilize company resources to provide accurate and efficient solutions to customer inquiries - Maintain a positive and helpful attitude at all times - Collaborate with team members to ensure consistent and excellent customer service - Meet performance goals and targets set by management

Requirements: - Minimum of 3 years of relevant experience in customer service or a related field - Adaptable and dedicated personality traits - Strong leadership and time management skills - Excellent written communication skills - Proficiency in using online chat platforms - Ability to multitask and prioritize tasks effectively - High school diploma or equivalent required

Benefits: - Dental insurance - Company transportation - Employee discounts

Working Environment: At Sherwin-Williams, we strive to cultivate leaders who foster inclusivity and mentorship. Our work-from-home Chat Support Associates play a crucial role in providing outstanding customer service and contributing to our positive company culture.

Equal Opportunity Statement: Sherwin-Williams is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: May 15, 2024

If you meet the requirements and are excited about the opportunity to work remotely as a Chat Support Associate for Sherwin-Williams, we encourage you to apply before the deadline. Join our team and make a difference in the lives of our customers every day.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.