Chat Support Representative

Illinois Tool Works is seeking a motivated and adaptable Chat Support Representative to join our team in Montreal, Quebec. This is a part-time, entry-level position with no prior experience required.

Responsibilities: - Respond to customer inquiries via chat in a timely and professional manner - Provide product information and assistance with order processing - Resolve customer issues and complaints with empathy and patience - Work closely with other team members to ensure seamless customer service experience - Utilize strategic planning to identify opportunities for improvement in customer support processes

Requirements: - Strong communication skills and ability to multitask - Driven attitude towards providing excellent customer service - Ability to adapt to changing priorities and work effectively in a fast-paced environment - Cooperation and teamwork skills to collaborate with colleagues - Basic computer skills and familiarity with chat support software - Ability to work flexible hours, including evenings and weekends

Benefits: - Joining bonus for new employees - Employee discounts on Illinois Tool Works products - Travel and spending expenses covered for work-related activities - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Illinois Tool Works is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: June 26, 2024

If you have a passion for customer service and are looking to kickstart your career in a supportive and dynamic environment, apply now to join Illinois Tool Works as a Chat Support Representative in Montreal, Quebec.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.