Chat Support Representative

Job Description:

As a Chat Support Representative at Tenet Healthcare in Vancouver, British Columbia, Canada, you will be responsible for providing exceptional customer service and support through online chat platforms. This part-time entry-level position is perfect for individuals who are driven and energetic, with a creative and innovative mindset.

Responsibilities: 1. Respond to customer inquiries and provide support through live chat. 2. Assist customers with technical issues, billing inquiries, and account management. 3. Troubleshoot and resolve customer problems in a timely and efficient manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Utilize problem-solving skills to address customer concerns and provide solutions. 6. Maintain a positive and professional attitude at all times.

Requirements: 1. High school diploma or equivalent. 2. Strong written communication skills. 3. Ability to multitask and prioritize workload effectively. 4. Comfortable working in a fast-paced environment. 5. Proficient in using computer systems and online chat platforms. 6. Previous customer service experience is a plus but not required.

Benefits: - Paid sick leave - Travel and spending expenses - Employee discounts

Working Environment: At Tenet Healthcare, we encourage autonomy and independence, trusting our employees to excel in their roles. Our supportive team environment fosters collaboration and creativity, allowing you to showcase your innovative ideas and problem-solving skills.

Equal Opportunity Statement: Tenet Healthcare is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 15, 2024

Join Tenet Healthcare as a Chat Support Representative and be part of a dynamic team dedicated to providing exceptional customer service in a fast-paced healthcare environment. Apply now and start your career with us!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.