Client Relations Assistant - Work from home

Job Description:

Freddie Mac is seeking a highly motivated and resourceful Client Relations Assistant to join our team on a part-time basis, working from home in Vancouver, British Columbia, Canada. This position is at the Associate Level and requires a minimum of 4 years of experience in a related field. The ideal candidate will exhibit resilience, excellent communication skills, and creativity in their approach to client relations.

Responsibilities: - Manage client relationships and act as the primary point of contact for all client inquiries and requests - Communicate with clients via phone, email, and virtual meetings to address their needs and provide solutions - Collaborate with internal teams to ensure timely and accurate delivery of services to clients - Maintain a database of client information and update records as needed - Assist in the development of client presentations, reports, and other materials - Proactively identify opportunities to enhance client satisfaction and drive business growth - Participate in regular team meetings and training sessions to stay informed on industry trends and best practices

Requirements: - Bachelor's degree in Business Administration, Communications, or a related field - 4+ years of experience in client relations or a similar role - Excellent communication skills, both written and verbal - Ability to work independently and manage multiple priorities in a fast-paced environment - Strong problem-solving skills and attention to detail - Proficiency in Microsoft Office Suite and CRM software - Experience working remotely and managing virtual client relationships is a plus

Benefits: - Vision insurance - Joining bonus - Paid overtime

Working Environment: As a Client Relations Assistant at Freddie Mac, you will have the opportunity to build strong relationships with colleagues, clients, and partners. Our team is dedicated to creating a supportive and collaborative work environment where every team member has the opportunity to succeed.

Deadline to apply: 2024-05-15

Equal Opportunity Statement: Freddie Mac is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability. We believe that diversity in our workforce leads to better innovation and results.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.