Client Relations Associate - Work from home

Job Description:

Eli Lilly is seeking a passionate and motivated Client Relations Associate to work remotely from Vancouver, British Columbia. As an Associate Level role, the ideal candidate should have a minimum of 4 years of experience in client relations or a related field.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and follow-up. - Address client inquiries and concerns in a timely and effective manner. - Collaborate with internal teams to ensure client needs are met and issues are resolved. - Provide support in client onboarding and training processes. - Monitor client satisfaction and feedback to identify opportunities for improvement. - Generate reports and analyze data to track client engagement and performance. - Stay up-to-date on industry trends and best practices in client relations.

Requirements: - Strong interpersonal skills and emotional intelligence. - Excellent communication and organizational skills. - Ability to work independently and manage tasks efficiently. - Resilient and adaptable to changing business needs. - Proficiency in Microsoft Office and CRM software. - Bachelor's degree in Business Administration, Marketing, or a related field.

Personality Traits: - Independent: Ability to work autonomously and make decisions confidently. - Resilient: Able to bounce back from setbacks and maintain a positive attitude.

Soft Skills: - Emotional intelligence: Ability to understand and manage emotions in a professional setting. - Planning: Effective in organizing tasks and prioritizing workload.

Benefits: - Paid overtime for additional hours worked. - Training and professional development opportunities. - Visa sponsorship for eligible candidates.

Working Environment: At Eli Lilly, we value building strong connections and treating colleagues like an extended family. Our remote team is dedicated to creating a supportive and collaborative work environment where everyone can thrive.

Equal Opportunity Statement: Eli Lilly is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals, regardless of race, gender, age, religion, or sexual orientation.

Deadline to Apply: June 29, 2024

If you meet the requirements and are passionate about client relations, we invite you to apply for this exciting opportunity to join our team at Eli Lilly.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.