Client Relations Manager

Job Description:

As a Client Relations Manager at PepsiCo in Montreal, Quebec, you will be responsible for managing and building relationships with key clients to ensure customer satisfaction and retention. You will serve as the main point of contact for clients, addressing their inquiries, concerns, and providing solutions to any issues that may arise. This part-time position at the Associate Level requires a minimum of 5 years of experience in a similar role.

Responsibilities: - Develop and maintain strong relationships with clients - Understand clients' needs and provide personalized solutions - Collaborate with internal teams to deliver exceptional service - Monitor client satisfaction and address any issues promptly - Identify opportunities for upselling and cross-selling products or services - Track and report on key metrics related to client relationships - Stay up-to-date on industry trends and competition

Requirements: - Confident and passionate about providing excellent customer service - Excellent communication and presentation skills - Ability to work independently and cooperatively with team members - Strong organizational and time management skills - Proficiency in Microsoft Office Suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Travel and spending expenses covered by the company - Remote work flexibility - Free accommodation during business trips

Working Environment: At PepsiCo, we encourage autonomy and independence, trusting our employees to excel in their roles. Our team values cooperation and collaboration to achieve success in a fast-paced environment. We prioritize a healthy work-life balance and offer various perks and benefits to support our employees.

Deadline to Apply: June 3, 2024

Equal Opportunity Statement: PepsiCo is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.