Client Relations Officer

Job Description:

Paccar is seeking a Client Relations Officer to join our team in Vancouver, British Columbia, Canada. As a Client Relations Officer, you will be responsible for maintaining and enhancing relationships with our clients to ensure their satisfaction and loyalty to our company. This role is part-time with an Associate Level seniority and requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Proactively communicate with clients to understand their needs and expectations - Develop and implement client relationship strategies to increase client retention and satisfaction - Serve as the primary point of contact for clients, addressing any concerns or issues they may have in a timely and professional manner - Coordinate with internal teams to ensure all client needs are met and issues are resolved promptly - Analyze client feedback and data to identify trends and opportunities for improvement - Develop and maintain client profiles and records in the company database - Assist in the development of marketing strategies to attract new clients and retain existing ones - Collaborate with sales and marketing teams to drive business growth and meet revenue goals

Requirements: - Energetic and reliable with a passion for building strong client relationships - Strong leadership and strategic planning skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize effectively in a fast-paced environment - Proven track record of meeting and exceeding client expectations - Experience in customer service or client relations roles - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Travel opportunities to meet with clients in different locations - Free food provided during working hours - Joining bonus for new hires

Working Environment: At Paccar, we cultivate a sense of ownership and responsibility at every level. Our team is dedicated to providing the highest level of service to our clients while fostering a collaborative and supportive working environment.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Paccar is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.