Client Relations Officer

Job Description:

Kelly Services is seeking a dynamic Client Relations Officer to join our team in Montreal, Quebec. As a Client Relations Officer, you will be responsible for maintaining positive relationships with our clients and ensuring their needs are met in a timely and efficient manner. This is a part-time entry-level position ideal for individuals looking to kick-start their career in client services.

Responsibilities: - Act as the main point of contact for clients, addressing any inquiries or concerns they may have - Work closely with clients to understand their needs and provide appropriate solutions - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure client needs are met - Identify opportunities to upsell or cross-sell services to clients - Continuously strive to improve client satisfaction and retention rates - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Resourceful and independent, able to work effectively with minimal supervision - Highly adaptable and able to thrive in a fast-paced environment - Strong leadership skills with the ability to influence and persuade others - Excellent communication and interpersonal skills - Ability to prioritize and manage multiple tasks simultaneously - Bachelor's degree in Business Administration or related field (preferred) - Previous experience in customer service or client relations is a plus

Benefits: - Retirement plan - Company transportation - Free accommodation

Working Environment: At Kelly Services, we uphold the highest standards of ethical conduct and integrity. We believe in fostering a positive and inclusive work environment where employees are encouraged to grow and thrive.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Kelly Services is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to promoting a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.