Client Relations Officer - Work from home

Job Description:

Genworth Financial is seeking a Client Relations Officer to work from home in Toronto, Ontario. This part-time position at the Associate Level requires a minimum of 3 years of experience in a client-facing role. The ideal candidate will be resourceful, passionate, detail-oriented, and persuasive.

Responsibilities: - Build and maintain strong relationships with clients through regular communication - Address client inquiries and resolve issues in a timely and professional manner - Analyze client data to identify trends and opportunities for improvement - Collaborate with internal teams to ensure client needs are met - Develop and execute strategies to retain and grow client accounts - Provide recommendations for product enhancements based on client feedback - Prepare reports and presentations for client meetings - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in a client relations or customer service role - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Ability to work independently and manage multiple tasks simultaneously - Proficiency in Microsoft Office suite and CRM software - Visa sponsorship is available for the right candidate

Benefits: - Gym membership - Employee discounts - Visa sponsorship

Working Environment: The Client Relations Officer will work in a dynamic and fast-paced environment where data is leveraged to inform decisions and drive strategic initiatives. The successful candidate will have the opportunity to work remotely and collaborate with a diverse team of professionals.

Equal Opportunity Statement: Genworth Financial is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: May 7, 2024

Don't miss this exciting opportunity to join Genworth Financial as a Client Relations Officer and make a meaningful impact on our clients' success. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.