Remote Client Relations Representative

As a Remote Client Relations Representative at Gilead Sciences, located in Vancouver, British Columbia, Canada, you will be responsible for maintaining and enhancing relationships with clients while working remotely. This part-time position at the Associate Level requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Communicate with clients via phone, email, and video conferencing to address inquiries, resolve issues, and provide support - Develop and nurture relationships with clients to promote client retention and satisfaction - Conduct research to gain insights into client needs and preferences - Collaborate with internal teams to ensure timely and accurate responses to client inquiries - Utilize creativity to develop strategies for improving client relations and increasing client engagement - Maintain accurate records of client interactions and transactions - Stay informed about industry trends and best practices in client relations

Requirements: - Independent and motivated individual who can thrive in a remote work environment - Excellent communication skills, both written and verbal - Strong research skills to gather relevant information about clients - Creative problem-solving abilities to address client needs effectively - Proficiency in using technology and virtual communication tools - Previous experience in client relations or a related field - Bachelor's degree in a relevant field preferred

This position offers benefits including dental insurance, life insurance, and paid sick leave. The working environment at Gilead Sciences is one that values technology as a means to drive innovation and efficiency.

Equal opportunity statement: Gilead Sciences is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability. We strive to create a diverse and inclusive work environment where all employees feel valued and respected.

The deadline to apply for this position is July 4, 2024. Join Gilead Sciences and help us make a difference in the world of healthcare.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.