Client Relations Specialist

Job Description:

Rogers Communications is seeking a dedicated and independent Client Relations Specialist to join our team in Montreal, Quebec. In this part-time position, the Client Relations Specialist will have the opportunity to work in an entry-level role, providing exceptional customer service and building strong relationships with our clients.

Responsibilities: - Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner - Develop and maintain positive relationships with clients through regular communication - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Assist in the implementation of strategic planning initiatives to enhance client satisfaction and retention - Conduct presentations to clients on new products or services - Track and report on client feedback and satisfaction levels - Provide support to the sales team in acquiring new clients and maintaining existing relationships

Requirements: - 1 year of experience in a customer service or client relations role - Strong interpersonal skills and the ability to work independently - Experience in strategic planning and delivering presentations - Excellent communication skills, both written and verbal - Ability to handle multiple tasks and prioritize effectively

Personality traits: Dedicated, independent

Soft skills: Strategic planning, presentation

Benefits: - Parental leave - Company transportation - Profit sharing

Working environment: At Rogers Communications, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing top-notch service and support to our clients, ensuring their needs are met and their satisfaction is guaranteed.

Deadline to apply: 2024-07-04

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.