Client Service Assistant

Job Description:

Air Products & Chemicals, a leading industrial gas company in Toronto, Ontario, is seeking a part-time Client Service Assistant to join our team. This entry-level position is perfect for individuals looking to gain experience in the customer service field. The Client Service Assistant will be responsible for providing support to the Client Service team and ensuring smooth communication between clients and the company.

Responsibilities: 1. Assist with client inquiries via phone, email, and in-person meetings. 2. Maintain client records and update information in the database. 3. Coordinate meetings and appointments for the Client Service team. 4. Prepare reports and presentations for client meetings. 5. Collaborate with other departments to ensure timely delivery of services to clients. 6. Monitor client satisfaction and escalate any issues to the Client Service Manager. 7. Assist with ad-hoc projects as assigned by management. 8. Provide administrative support to the Client Service team.

Requirements: 1. 1 year of experience in a customer service or administrative role. 2. Adaptable personality with the ability to work in a fast-paced environment. 3. Reliable and punctual with a strong work ethic. 4. Strong analytical skills with the ability to think innovatively. 5. Excellent communication and interpersonal skills. 6. Proficient in Microsoft Office suite. 7. High school diploma or equivalent.

Benefits: 1. Free food provided during working hours. 2. Travel opportunities for training and conferences. 3. Relocation allowance for eligible candidates. 4. Recognition and rewards based on performance and merit.

Equal Opportunity Statement: Air Products & Chemicals is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusion in our workplace.

Deadline to apply: 2024-05-06

If you meet the requirements and are looking to kickstart your career in client services, we encourage you to apply for the Client Service Assistant position at Air Products & Chemicals. Join us and be part of a dynamic team that values growth and development.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.