Client Service Assistant

Job Description:

WestRock is seeking a Client Service Assistant to join our team in Toronto, Ontario, Canada. This is a part-time position at the Associate Level, requiring a minimum of 4 years of experience in a similar role. The ideal candidate must possess a strong sense of independence and energy to effectively assist our clients.

Responsibilities: - Provide excellent customer service to clients, both over the phone and in person - Assist with client inquiries, resolve any issues or concerns in a timely and professional manner - Manage client accounts and maintain accurate records of client interactions - Collaborate with other team members to ensure smooth communication and coordination - Assist in planning and organizing client events, meetings, and presentations - Conduct research on market trends and customer preferences to better serve our clients - Provide administrative support as needed, including data entry, filing, and scheduling

Requirements: - Bachelor's degree in Business Administration or a related field - Strong people management skills and the ability to work well in a team setting - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office suite and other relevant software applications - Ability to multitask and prioritize tasks in a fast-paced environment - Flexible schedule with the ability to work evenings and weekends as needed

Personality traits: - Independent - Energetic

Soft skills: - People management - Planning

Benefits: - Medical coverage - Relocation allowance - Employee discounts

Working environment: At WestRock, we strive to cultivate a sense of ownership and responsibility at every level of our organization. We encourage our employees to take initiative and contribute to the success of our company.

Deadline to apply: May 15, 2024

Equal opportunity statement: WestRock is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.