Client Service Assistant

Job Description:

We are seeking a dynamic and enthusiastic Client Service Assistant to join our team at Goodyear Tire & Rubber in Toronto, Ontario, CA. As a part-time entry-level position, the Client Service Assistant will be responsible for providing exceptional customer service to our clients, assisting with various administrative tasks, and supporting the Client Service team in achieving their goals.

Responsibilities: - Communicate with clients via phone, email, and in person to address inquiries, resolve issues, and provide product information - Assist in processing client orders, tracking shipments, and ensuring timely delivery - Maintain accurate records of client interactions, transactions, and inquiries in the company database - Collaborate with the Client Service team to develop innovative solutions and strategies to enhance the client experience - Participate in team meetings and training sessions to stay current on product knowledge and customer service best practices - Support the Client Service Manager in preparing reports, presentations, and other materials as needed

Requirements: - Strong communication skills and a confident, customer-oriented approach - Reliable and detail-oriented with the ability to prioritize tasks and meet deadlines - 1 year of experience in a customer service or administrative role preferred - Knowledge of negotiation techniques and willingness to innovate in a fast-paced environment - Proficiency in Microsoft Office suite and experience with CRM systems - Ability to work independently and as part of a team in a collaborative and diverse working environment

Benefits: - Paid overtime - Free food provided during working hours - Life insurance coverage - Opportunity to grow and advance in a global company known for promoting collaboration and diversity

Equal Opportunity Statement: Goodyear Tire & Rubber is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from all backgrounds to apply for this position.

Deadline to apply: May 24, 2024

If you meet the requirements and are excited about the opportunity to join a global company that values collaboration and innovation, we encourage you to apply for the Client Service Assistant position at Goodyear Tire & Rubber in Toronto, Ontario, CA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.