Client Service Associate - Work from home

Position: Client Service Associate - Work from Home

Company: UGI

Location: Toronto, Ontario, CA

Job Type: Part-time

Seniority: Associate Level

Years of Experience: 3

Personality Traits: Passionate, Hardworking

Soft Skills: Analysis, Time Management

Benefits: Free Food, Life Insurance, Gym Membership

Working Environment: Encourage calculated risk-taking to drive innovation and progress

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: UGI is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and other communication channels - Develop and maintain strong relationships with clients to ensure their satisfaction and retention - Assist clients with any inquiries, requests, or issues they may have in a timely and professional manner - Act as the main point of contact for clients and handle all client communication - Work closely with the sales team to ensure a seamless experience for clients - Conduct research and analysis to anticipate client needs and provide proactive solutions - Maintain accurate and up-to-date client records in the company database - Collaborate with internal teams to drive client satisfaction and product improvements - Meet or exceed monthly and quarterly goals for client engagement, satisfaction, and retention

Requirements: - Bachelor's degree in Business Administration or related field - 3+ years of experience in client service or a related field - Strong communication and interpersonal skills - Excellent problem-solving abilities and attention to detail - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and prioritize tasks effectively - Flexibility to work occasional evenings and weekends as needed - Must have a dedicated home office space with high-speed internet access - Experience working in a remote or virtual environment is a plus

If you meet the requirements and think you would be a good fit for this position, we encourage you to apply before the deadline. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.