Remote Client Service Manager

The Remote Client Service Manager at Coca-Cola European Partners is a pivotal role in our organization, responsible for managing client relationships and ensuring exceptional service delivery. As a part-time position based in Toronto, Ontario, the successful candidate will be at a mid-to-senior level with at least 7 years of relevant experience.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop and maintain strong relationships with clients to understand their needs and preferences - Coordinate with internal teams to ensure that client requests are handled efficiently and effectively - Monitor client satisfaction and take proactive steps to address any issues that may arise - Analyze client data and provide insights to drive strategic decision-making - Stay abreast of industry trends and best practices to continuously improve service delivery

Requirements: - Resourceful and independent, with the ability to work effectively in a remote setting - Strong problem-solving skills and attention to detail - Excellent communication and interpersonal skills - Proven track record of managing client relationships and delivering high-quality service - Experience in the beverage industry or a related field is preferred

Benefits: - Relocation allowance for eligible candidates - Paid Time Off (PTO) for work-life balance - Company equipment provided for remote work

Working environment: Join a dynamic team at Coca-Cola European Partners and be part of a company that pioneers change and sets industry benchmarks. We are committed to providing a supportive and inclusive work environment where employees can thrive and grow.

Deadline to apply: April 10, 2024

Equal Opportunity Statement: Coca-Cola European Partners is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.