Client Service Manager

Job Description:

Crown Holdings, a leading packaging company in Vancouver, British Columbia, is seeking a part-time Client Service Manager to join our team. The ideal candidate for this Mid-to-Senior Level position should have a minimum of 7 years of experience in client service management.

Responsibilities: - Act as the main point of contact for clients, addressing any inquiries or concerns promptly and professionally - Develop strong relationships with clients to ensure their needs are met and expectations are exceeded - Coordinate with internal teams to deliver high-quality service and products to clients - Analyze client feedback and data to identify areas of improvement and implement solutions - Manage client accounts, including invoicing, contract renewals, and upselling opportunities - Lead client meetings and presentations to discuss performance metrics, strategies, and future goals - Stay up to date on industry trends and best practices to recommend innovative solutions to clients

Requirements: - 7+ years of experience in client service management - Independent and adaptable personality traits - Strong problem-solving and creativity skills - Excellent communication and interpersonal abilities - Proven track record of meeting and exceeding client expectations - Ability to work well under pressure and prioritize tasks effectively - Bachelor's degree in Business Administration or related field preferred

Benefits: - Free accommodation - Training & professional development opportunities - Disability insurance coverage

Working Environment: At Crown Holdings, we prioritize quality in all aspects of our work, products, and services. We value teamwork, innovation, and continuous improvement to deliver the best solutions to our clients.

Deadline to Apply: Interested candidates should submit their applications by May 22, 2024.

Equal Opportunity Statement: Crown Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.