Client Service Manager

Job Description:

As a Client Service Manager at PG&E Corp. in Montreal, Quebec, CA, you will play a crucial role in ensuring the satisfaction and retention of our valued clients. This part-time position, ideal for someone at a mid-to-senior level with at least 6 years of experience, requires a high level of adaptability and independence to effectively manage client relationships.

Responsibilities: - Serve as the primary point of contact for clients, addressing their needs and concerns in a timely and professional manner - Develop and maintain strong relationships with key clients, ensuring their continued satisfaction with our products and services - Collaborate with cross-functional teams to deliver on client commitments and provide solutions to any issues that may arise - Implement strategies to increase client retention and drive revenue growth - Communicate effectively with clients, providing regular updates on project status and addressing any potential challenges proactively - Lead by example and mentor junior team members, fostering a culture of open communication and collaboration

Requirements: - Bachelor's degree in business, marketing, or related field - Proven track record of success in client service, preferably in the energy or utilities industry - Strong communication and leadership skills - Highly adaptable and able to thrive in a fast-paced, dynamic environment - Independent and able to work efficiently with minimal supervision - Proficient in Microsoft Office Suite and CRM software

Benefits: - Free food provided for employees during work hours - Company transportation available for commuting to and from the office - Vision insurance coverage for employees and their eligible dependents

Working Environment: At PG&E Corp., we are committed to paving the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and respected. As a Client Service Manager, you will have the opportunity to contribute to this important work and make a difference in the lives of our clients and colleagues.

Deadline to Apply: June 28, 2024

Equal Opportunity Statement: PG&E Corp. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.