Client Service Manager - Work from home

Job Description:

American Airlines Group is seeking a dedicated and energetic Client Service Manager to join our team in Montreal, Quebec. This is a part-time, work-from-home position at the Associate Level, requiring a minimum of 5 years of experience in client services or related field.

Responsibilities: - Manage a portfolio of clients, ensuring their satisfaction and addressing any issues or concerns in a timely manner - Build and maintain strong relationships with clients through regular communication and updates - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Develop and present client reports and performance metrics to showcase value and ROI - Identify opportunities for upselling existing clients and generate new business leads - Stay updated on industry trends and best practices in client services to provide innovative solutions

Requirements: - Energetic and resourceful personality traits - Strong presentation and cooperation skills - Excellent communication and interpersonal abilities - Proven track record of managing client relationships and exceeding targets - Ability to work independently and manage time effectively in a remote work environment

Benefits: - Employee discounts on American Airlines Group products and services - Disability insurance coverage - Dental insurance benefits

Working Environment: American Airlines Group is committed to environmental responsibility and sustainable practices. We believe in creating a positive impact on the environment and our community.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: American Airlines Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.