Remote Client Service Officer

Job Description:

We are looking for a Remote Client Service Officer to join our team at U.S. Bancorp in Vancouver, British Columbia, CA. This is a part-time position at the Associate Level, requiring at least 4 years of experience in client service or a related field.

Responsibilities: - Provide exceptional service to clients through various remote channels, such as phone, email, and chat - Assist clients with account inquiries, transactions, and issue resolution - Communicate effectively and professionally with clients to ensure their needs are met - Utilize problem-solving skills to address client concerns and escalate as needed - Meet and exceed service level agreements and performance metrics - Collaborate with team members and other departments to ensure a seamless client experience - Stay up-to-date on product and service offerings to effectively educate clients

Requirements: - Resilient and dedicated personality traits - Strong presentation and communication skills - Previous experience in a client service role, preferably in the financial industry - Proficiency in Microsoft Office applications - Ability to work independently and as part of a team - High attention to detail and accuracy - Ability to multitask and prioritize workload effectively

Benefits: - Paid Time Off (PTO) - Joining Bonus - Free accommodation

Working Environment: At U.S. Bancorp, we thrive in a culture that embraces change and responds resiliently. We encourage our employees to constantly evolve and grow in their roles, while providing support and resources to help them succeed.

Deadline to Apply: 2024-05-16

Equal Opportunity Statement: U.S. Bancorp is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.