Client Service Officer

Job Description:

We are looking for a resilient and motivated Client Service Officer to join our team at Navistar International in Vancouver, British Columbia. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in client services.

Responsibilities: - Provide exceptional customer service to clients through various channels including phone, email, and in-person interactions - Process client inquiries, orders, and requests in a timely and accurate manner - Assist clients with product information, pricing, and orders - Maintain accurate and up-to-date client records in the database - Handle and resolve client complaints or issues in a professional and efficient manner - Collaborate with sales and marketing teams to support client engagement and retention efforts - Conduct client satisfaction surveys and gather feedback to improve service quality - Prepare reports and presentations on client performance and trends - Stay up-to-date on industry trends and best practices in client services

Requirements: - High school diploma or equivalent - Strong attention to detail and ability to multitask effectively - Excellent communication and interpersonal skills - Persuasive and able to influence others - Proficient in Microsoft Office Suite - Ability to work in a fast-paced environment and handle pressure with grace - Must be legally eligible to work in Canada - Willingness to learn and grow in a dynamic team environment

Benefits: - Vision insurance - Life insurance - Relocation allowance for eligible candidates

Working Environment: At Navistar International, we are committed to environmental responsibility and sustainable practices. Our team works collaboratively to create a positive and inclusive work environment where everyone can thrive and make a difference.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Navistar International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.