Client Service Officer - Work from home

Job Description:

World Fuel Services is seeking a motivated and driven Client Service Officer to join our team in Montreal, Quebec. This is a part-time remote position for an Associate Level professional with at least 2 years of experience in client service or a related field. The ideal candidate will be hardworking, innovative, and have strong planning skills.

Responsibilities: - Serve as the primary point of contact for clients, providing excellent customer service and resolving any issues or inquiries in a timely manner - Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions - Collaborate with internal teams to ensure client satisfaction and deliver top-quality service - Analyze client data and provide insightful reports to track performance and improve service delivery - Stay informed about industry trends and developments to better serve clients and anticipate their needs - Assist with ad-hoc projects and tasks as needed to support the Client Service team

Requirements: - Bachelor's degree in Business, Marketing, or a related field - 2+ years of experience in client service, account management, or a similar role - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficiency in MS Office and CRM software - Ability to work independently and prioritize multiple tasks effectively - Bilingual in English and French is preferred

Benefits: - Paid Time Off (PTO) - Relocation allowance - Paid overtime - Performance-based bonuses

Working Environment: At World Fuel Services, we recognize and reward our employees based on performance and merit. We foster a supportive and collaborative work environment where your contributions are valued and rewarded.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: World Fuel Services is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status is strictly prohibited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.