Client Service Representative

Job Description:

As a Client Service Representative at Tenet Healthcare in Toronto, Ontario, your primary responsibility will be to provide exceptional customer service to clients in a professional and courteous manner. You will serve as the main point of contact for clients, addressing their inquiries, resolving any issues they may have, and ensuring their overall satisfaction with our services.

Responsibilities: 1. Answering incoming calls and responding to emails from clients in a timely manner. 2. Providing accurate information about Tenet Healthcare services, pricing, and availability to clients. 3. Conducting follow-up calls with clients to ensure their needs are being met and addressing any concerns they may have. 4. Processing client payments and assisting with billing inquiries. 5. Maintaining detailed records of client interactions and transactions in the company database. 6. Collaborating with other departments within the company to address client needs effectively. 7. Participating in ongoing training and professional development to stay informed about Tenet Healthcare services and industry trends.

Requirements: 1. A minimum of 1 year of customer service experience. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Proficiency in Microsoft Office applications. 5. Ability to work independently and as part of a team. 6. Dedication and motivation to provide exceptional client service. 7. Persuasion skills to effectively communicate with clients. 8. Adaptability to handle changing priorities and client needs. 9. High school diploma or equivalent.

Benefits: 1. Remote work flexibility. 2. Vision insurance. 3. Company transportation.

Working Environment: At Tenet Healthcare, we strive to pursue excellence in every endeavor and set a high standard for achievement. We value teamwork, innovation, and a commitment to delivering the best possible service to our clients.

Deadline to Apply: May 15, 2024

Equal Opportunity Statement: Tenet Healthcare is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.