Client Service Specialist - Work from home

Job Description:

Chesapeake Energy is seeking a motivated and experienced Client Service Specialist to work from home in Toronto, Ontario. As an Associate level position, the ideal candidate will have at least 4 years of relevant experience in client service. This part-time role requires strong adaptability and the ability to work independently.

Responsibilities: - Serve as the main point of contact for clients, addressing inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to ensure high levels of satisfaction and retention - Analyze client needs and provide tailored solutions to meet their requirements - Collaborate with internal teams to ensure seamless delivery of services to clients - Identify and resolve issues proactively, utilizing strong problem-solving skills - Keep accurate records of client interactions and transactions using CRM software

Requirements: - Minimum of 4 years of experience in client service or a related field - Strong adaptability and ability to work independently - Excellent analytical and problem-solving skills - Exceptional communication and customer service abilities - Proficiency in CRM software and Microsoft Office suite - High school diploma or equivalent required, Bachelor's degree preferred

Benefits: - Paid sick leave - Company transportation - Visa sponsorship opportunities

Working Environment: At Chesapeake Energy, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. Our team is committed to fostering a collaborative and supportive environment where every team member can thrive.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: Chesapeake Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.