Client Service Specialist - Work from home

Job Description:

Jones Lang LaSalle is seeking a dynamic and motivated Client Service Specialist to join our team on a part-time basis, working from home in Montreal, Quebec. As an Associate Level position requiring at least 2 years of experience, this role is perfect for individuals who are independent, driven, and possess strong negotiation and cooperation skills.

Responsibilities: - Act as the primary point of contact for clients, ensuring excellent customer service and satisfaction - Coordinate and manage client accounts, including handling inquiries, resolving issues, and providing support - Collaborate with internal teams to deliver solutions that meet clients' needs and objectives - Develop and maintain relationships with clients to promote loyalty and improve customer retention - Provide regular reports and updates to clients on the status of their accounts - Identify opportunities for upselling and cross-selling products or services to existing clients - Stay up-to-date on industry trends and best practices to provide informed recommendations to clients - Participate in team meetings and training sessions to enhance skills and knowledge

Requirements: - At least 2 years of experience in a client-facing role, preferably in the real estate or property management industry - Strong communication and interpersonal skills - Proven ability to work independently and prioritize tasks effectively - Demonstrated negotiation and cooperation skills - Proficiency in Microsoft Office Suite and CRM software - High school diploma or equivalent; Bachelor's degree preferred

Benefits: - Company-provided equipment for remote work - Visa sponsorship for qualified candidates - Free accommodation for business travel or related assignments

Working Environment: At Jones Lang LaSalle, we encourage a spirit of exploration and taking calculated risks for growth. Our team values diversity and creativity, and we empower our employees to innovate and excel in their roles.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Jones Lang LaSalle is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.