Client Support Assistant

Job Description:

Constellation Brands is seeking a Client Support Assistant to join our team in Toronto, Ontario. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner. This position is part-time and at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: - Respond to client inquiries and provide assistance in a professional and timely manner - Maintain accurate records of client interactions and transactions - Collaborate with the sales team to ensure client satisfaction and retention - Assist in the development and implementation of customer service policies and procedures - Monitor client accounts and proactively address any issues or concerns - Coordinate with other departments to resolve client issues and escalations - Conduct regular check-ins with clients to assess their satisfaction and identify areas for improvement - Stay up-to-date on industry trends and best practices in client support

Requirements: - Resilient and able to handle challenging situations with grace and professionalism - Passionate about providing exceptional customer service and building strong relationships with clients - Strong strategic planning skills and the ability to adapt quickly to changing circumstances - Excellent communication and interpersonal skills - Detail-oriented with strong organizational skills - Proficient in Microsoft Office applications - Bachelor's degree in business administration or a related field is preferred

Benefits: - Medical coverage - Free accommodation - Paid sick leave

Working Environment: At Constellation Brands, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing top-notch support to our clients and fostering a positive work environment for all employees.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Constellation Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.