Client Support Assistant

Discover Financial Services is seeking a Client Support Assistant to join our team in Toronto, Ontario. This part-time position at the Associate Level requires a minimum of 3 years of experience in a customer service or client support role.

As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, resolving any issues or concerns they may have in a timely and efficient manner. You will also assist with account management, processing payments, and updating client information in our database.

Key responsibilities of the Client Support Assistant include: - Handling client inquiries via phone, email, or in person - Resolving client issues and escalating to management when necessary - Processing client payments and ensuring all transactions are accurate - Maintaining up-to-date client records and information in our database - Collaborating with other team members to ensure a seamless client experience - Assisting with special projects or initiatives as needed

In order to be successful in this role, candidates must possess the following personality traits: resilience and energy. Additionally, soft skills such as decision-making and critical thinking are essential for the Client Support Assistant position.

Discover Financial Services offers a retirement plan, joining bonus, and paid sick leave as part of the benefits package for this position. The working environment at Discover Financial Services is collaborative and team-oriented, with an emphasis on building strong relationships with colleagues, clients, and partners.

The deadline to apply for the Client Support Assistant position is May 11, 2024. Discover Financial Services is an equal opportunity employer and welcomes applications from all qualified individuals.

If you meet the requirements and are looking to join a dynamic team in the financial services industry, we encourage you to apply for the Client Support Assistant position at Discover Financial Services in Toronto, Ontario, Canada.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.