Client Support Assistant

Job Description:

We are seeking a passionate and reliable Client Support Assistant to join our team at Bank of New York Mellon Corp. in Montreal, Quebec, CA. This part-time position at the Associate Level requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Provide exceptional customer service to clients, addressing inquiries and concerns in a timely and professional manner - Assist with account management tasks, including processing transactions, updating client information, and resolving account discrepancies - Collaborate with team members to ensure efficient and accurate client support - Utilize creative problem-solving skills to find innovative solutions for client issues - Manage relationships with clients, building trust and rapport to create a positive experience - Maintain a high level of attention to detail to ensure accuracy in all client interactions - Support senior team members in various administrative tasks as needed

Requirements: - Must have a minimum of 4 years of experience in client support or a related field - Excellent communication skills, both verbal and written, with strong people management abilities - Ability to work independently and as part of a team in a fast-paced environment - Strong organizational skills and attention to detail - Proficiency in Microsoft Office suite and customer relationship management (CRM) software - A passion for providing exceptional customer service and building client relationships - Creativity in problem-solving to address client needs effectively

Benefits: - Joining Bonus - Free accommodation - Profit sharing

Working Environment: At Bank of New York Mellon Corp., we encourage autonomy and independence, trusting our employees to excel in their roles. We value creativity and innovation, and our supportive team environment allows for personal and professional growth.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: Bank of New York Mellon Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those from diverse backgrounds.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.