Remote Client Support Assistant

Job Description:

KPMG is seeking a Remote Client Support Assistant to join our team based in Vancouver, British Columbia. This part-time position is at the Associate Level and requires a minimum of 2 years of experience in a similar role. The ideal candidate will be hardworking, driven, and possess strong cooperation and decision-making skills.

Responsibilities: - Assist clients remotely with any technical issues or questions they may have - Provide excellent customer service and support to ensure client satisfaction - Collaborate with internal teams to troubleshoot and resolve client issues - Maintain accurate records of client interactions and resolutions - Continuously improve and update knowledge of products and services to better assist clients - Participate in team meetings and training sessions as required - Contribute to the overall success of the client support team

Requirements: - Minimum of 2 years of experience in a client support role - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong decision-making skills and ability to prioritize tasks - Proficiency in using remote support tools and software - Knowledge of CRM systems is a plus - Flexibility to work evenings and weekends as needed

Benefits: - Profit sharing - Gym membership - Retirement plan

Working Environment: As a Remote Client Support Assistant at KPMG, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Our team values diversity and inclusion, and we encourage professional growth and development.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: KPMG is an equal opportunity employer and values diversity in the workplace. We are committed to creating a diverse and inclusive environment where all employees can thrive and excel. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.