Client Support Assistant

Job Description:

General Mills is seeking a highly motivated and organized individual to join our team in Toronto, Ontario as a Client Support Assistant. This part-time position at the Associate Level requires a minimum of 4 years of experience in customer support or a related field.

Responsibilities: - Provide exceptional customer service and support to clients via phone, email, and in-person interactions - Assist clients with product inquiries, orders, and issue resolution - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to address client needs and ensure satisfaction - Identify opportunities for process improvements and efficiency gains in client support operations - Provide administrative support to the client support team as needed

Requirements: - Resourceful and reliable with a strong attention to detail - Excellent communication and interpersonal skills - Ability to analyze client needs and provide solutions effectively - Demonstrated emotional intelligence and ability to handle challenging situations with professionalism - Proficiency in Microsoft Office suite and CRM software - Experience in retail or consumer goods industry preferred - Bachelor's degree in business administration or related field preferred

Benefits: - Retirement plan - Joining Bonus - Dental insurance

Working Environment: At General Mills, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing top-notch support to our clients and creating a positive work environment where everyone can thrive.

Deadline to apply: 2024-07-22

Equal Opportunity Statement: General Mills is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or disability. We value diversity in our workforce and encourage all qualified individuals to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.