Client Support Associate

Job Description:

Insight Enterprises is seeking a hardworking and energetic individual to join our team as a Client Support Associate in Vancouver, British Columbia. As an entry-level position, no prior experience is required, making this the perfect opportunity for those looking to kickstart their career in client support.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person interactions. 2. Assist clients with product inquiries, order processing, and issue resolution. 3. Collaborate with internal teams to ensure timely and accurate delivery of products and services. 4. Maintain client records and update information in the company database. 5. Conduct market research and gather feedback from clients to improve services. 6. Assist with special projects and initiatives as needed.

Requirements: 1. Excellent communication and interpersonal skills. 2. Strong critical thinking and problem-solving abilities. 3. Ability to work in a fast-paced environment and multitask effectively. 4. Proficiency in Microsoft Office Suite. 5. High school diploma or equivalent required. 6. Must be eligible to work in Canada. 7. Willingness to learn and grow within the company.

Benefits: 1. Travel opportunities for training and conferences. 2. Life insurance coverage. 3. Travel and spending expenses covered for work-related activities. 4. Opportunity to give back to the community through corporate social responsibility initiatives.

Equal Opportunity Statement: Insight Enterprises is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. Join us in our mission to support our clients while making a positive impact on our community. Apply now for the Client Support Associate position by the deadline on June 7, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.