Client Support Manager

Job Description:

Air Products & Chemicals is seeking a part-time Client Support Manager to join our team in Vancouver, British Columbia. As a mid-to-senior level position, we are looking for an experienced individual with at least 8 years of relevant industry experience. The ideal candidate will be resilient and motivated, with excellent teamwork and strategic planning skills.

Responsibilities: - Serve as the main point of contact for client inquiries and issues, ensuring timely and effective resolution - Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions - Collaborate with internal teams to coordinate client support efforts and ensure a seamless experience for clients - Analyze client feedback and data to identify trends and opportunities for improvement - Develop and implement strategic plans to grow and retain client base - Stay current on industry trends and best practices to provide top-notch client support - Support employees in their personal and professional development

Requirements: - Minimum of 8 years of experience in client support or a related field - Bachelor's degree in Business Administration or a related field - Excellent communication and interpersonal skills - Strong organizational and problem-solving abilities - Ability to work independently and as part of a team - Resilient and motivated personality traits - Proficiency in Microsoft Office Suite and CRM software - Strategic planning skills

Benefits: - Life insurance - Vision insurance - Travel & spending expenses

Equal Opportunity Statement: Air Products & Chemicals is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.