Remote Client Support Manager

Job Description:

Quest Diagnostics is seeking a Remote Client Support Manager to join our team in Montreal, Quebec, Canada. This part-time position is ideal for someone with 7 years of experience in client support and management. As a Mid-to-Senior Level role, the Remote Client Support Manager will be responsible for providing exceptional service to our clients, ensuring their needs are met and issues are resolved in a timely manner.

Responsibilities: - Manage a team of remote client support specialists - Oversee client communications and ensure high levels of customer satisfaction - Develop and implement strategies to improve client support processes - Collaborate with other departments to address client needs and concerns - Monitor performance metrics and provide regular reports to management - Stay up-to-date on industry trends and best practices in client support

Requirements: - 7 years of experience in client support and management - Energetic and hardworking personality traits - Strong planning and communication skills - Ability to work remotely and independently - Knowledge of CRM software and client support tools - Bachelor's degree in a related field preferred

Benefits: - Company equipment provided - Visa sponsorship available - Joining bonus for successful candidates - Opportunity to work in a diverse and inclusive environment

Equal Opportunity Statement: Quest Diagnostics is an equal opportunity employer and is committed to promoting equality and fairness for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: June 7, 2024

If you meet the requirements and are ready to take on a challenging and rewarding role as a Remote Client Support Manager with Quest Diagnostics in Montreal, Quebec, apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.