Client Support Officer

Job Description:

Lennar is currently seeking a part-time Client Support Officer to join our team in Montreal, Quebec. As an Associate Level position, we are looking for a candidate with at least 4 years of experience in client support or a related field. The ideal candidate will be adaptable, motivated, and possess strong presentation and research skills.

Responsibilities: - Provide excellent customer service to clients via phone, email, and in-person interactions - Assist clients with any questions or concerns they may have regarding our products or services - Conduct research to better understand client needs and provide tailored solutions - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure smooth client onboarding and retention processes - Contribute to the development and execution of client support strategies - Continuously seek ways to improve the client experience and exceed expectations

Requirements: - 4 years of experience in client support or a related field - Strong communication and interpersonal skills - Excellent presentation and research abilities - Adaptability and a motivation to succeed in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Bilingual in English and French is preferred

Benefits: - Relocation allowance for eligible candidates - Training and professional development opportunities - Company transportation provided for work-related purposes

Working Environment: At Lennar, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a collaborative and inclusive work environment where all employees can thrive.

Deadline to apply: April 29, 2024

Equal Opportunity Statement: Lennar is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.