Client Support Officer

Job Description:

Amphenol is seeking a motivated and dedicated Client Support Officer to join our team in Toronto, Ontario. As a Client Support Officer, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and efficient manner. This role will require strong time management skills and leadership abilities to effectively handle client inquiries and resolve any issues that may arise.

Responsibilities: - Respond promptly to client inquiries via phone, email, or in-person - Coordinate with internal teams to address client concerns and provide solutions - Maintain accurate records of client interactions and transactions - Assist in the onboarding process for new clients, including training and support - Collaborate with sales and marketing teams to develop strategies for client retention and growth - Stay up-to-date on industry trends and best practices to better serve our clients - Cultivate strong relationships with clients to foster loyalty and trust

Requirements: - 2 years of experience in a customer service or client support role - Excellent communication and interpersonal skills - Strong time management and organizational abilities - Effective leadership skills to guide and motivate team members - Ability to work independently and handle multiple tasks simultaneously - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in business administration, marketing, or a related field is preferred

Benefits: - Paid Time Off (PTO) - Company transportation for client visits - Retirement plan options

Working Environment: At Amphenol, we believe in cultivating a sense of ownership and responsibility at every level of our organization. We encourage our employees to take initiative, think creatively, and strive for excellence in everything they do. Our team is supportive, diverse, and dedicated to helping each other succeed.

Equal Opportunity Statement: Amphenol is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-18

Join our team at Amphenol and make a difference in the lives of our clients by providing exceptional support and service. Apply now to become our next Client Support Officer in Toronto, Ontario!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.