Client Support Officer

Job Description: As a Client Support Officer at Harman International Industries in Toronto, Ontario, you will be responsible for providing exceptional customer service and support to our clients. This part-time role at the Associate Level requires a minimum of 4 years of experience in a similar role. The ideal candidate will be resilient and dedicated, with strong decision-making and teamwork skills.

Responsibilities: 1. Manage and respond to client inquiries via email, phone, and in-person interactions. 2. Provide technical support for client products and services. 3. Coordinate with internal teams to resolve client issues in a timely and efficient manner. 4. Maintain accurate client records and update databases as needed. 5. Assist with client onboarding and training processes. 6. Identify and escalate any emerging client issues to management.

Requirements: 1. Minimum of 4 years of experience in a client support role. 2. Excellent communication and interpersonal skills. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work well under pressure and prioritize tasks effectively. 5. Proficiency in Microsoft Office and CRM software. 6. Bachelor's degree in a related field is preferred.

Benefits: 1. Employee discounts on Harman International Industries products. 2. Company transportation for business-related travel. 3. Company-provided equipment for work purposes. 4. Opportunities for growth and advancement within the organization.

Working Environment: At Harman International Industries, we embrace a culture that challenges norms and encourages bold thinking. As a Client Support Officer, you will have the opportunity to collaborate with a diverse team of professionals in a dynamic and innovative work environment.

Deadline to Apply: The deadline to apply for this position is May 22, 2024.

Equal Opportunity Statement: Harman International Industries is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and encourage candidates to apply regardless of race, gender, age, religion, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.