Client Support Officer

Job Description:

Amazon is seeking a motivated and adaptable Client Support Officer to join our team in Vancouver, British Columbia. As a Client Support Officer, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met in a timely and professional manner. This role is part-time at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: - Manage client inquiries and resolve any issues or concerns promptly and efficiently - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to address client needs and provide solutions - Conduct research to understand client preferences and expectations - Assist with client onboarding and training as needed - Maintain accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices to better serve clients

Requirements: - 3 years of experience in a client support role - Motivated and adaptable personality traits - Strong adaptability and time management skills - Excellent communication and interpersonal abilities - Proficiency in Microsoft Office and CRM software - Ability to work independently and as part of a team - Bachelor's degree in Business or related field preferred

Benefits: - Travel opportunities - Retirement plan - Parental leave

Working Environment: At Amazon, we strive to cultivate a sense of ownership and responsibility at every level. We value teamwork, innovation, and continuous learning to provide the best possible service to our clients.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Amazon is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.