Client Support Officer - Work from home

Job Description:

Pelmorex Corp is seeking a highly motivated and dynamic individual to join our team as a Client Support Officer. This is a part-time, entry-level position that allows you to work from the comfort of your own home in Vancouver, British Columbia.

Responsibilities: - Act as the primary point of contact for clients, providing exceptional customer service and support - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Collaborate with internal teams to resolve client issues and escalations - Assist clients with product demonstrations and troubleshooting - Maintain accurate records of client interactions and transactions - Identify and implement opportunities to improve the client experience - Stay up-to-date on industry trends and best practices to better serve our clients

Requirements: - Strong communication skills, both written and verbal - Confidence in handling challenging situations and difficult clients - Resourcefulness in finding solutions and resolving issues - Ability to prioritize and multitask effectively - Problem-solving abilities and a proactive approach to work - Planning skills to organize and manage workload efficiently - No prior experience required - we are looking for individuals eager to learn and grow in the role

Personality Traits: - Confident: You exude self-assurance and can handle interactions with clients with ease - Resourceful: You are proactive in finding solutions and overcoming obstacles

Soft Skills: - Problem-solving: You can think critically and find creative solutions to complex issues - Planning: You have strong organizational skills and can effectively manage your time and tasks

Benefits: - Retirement plan - Profit sharing - Employee discounts

Working Environment: At Pelmorex Corp, we thrive in an energetic and rapidly evolving work setting. We value collaboration, innovation, and a positive attitude.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Pelmorex Corp is an equal opportunity employer and is committed to diversity in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.