Client Support Officer - Work from home

Ford Motor is seeking a motivated and diligent individual to join our team as a Client Support Officer. This is a part-time, work-from-home position based in Vancouver, British Columbia, CA. This position is ideal for individuals who are confident, resilient, and possess strong problem-solving and critical thinking skills.

As a Client Support Officer, your responsibilities will include:

1. Providing exceptional customer service and support to clients via various communication channels, including phone, email, and chat. 2. Resolving client inquiries and issues in a timely and efficient manner. 3. Collaborating with internal teams to ensure seamless communication and resolution of client issues. 4. Maintaining accurate and up-to-date records of client interactions and transactions. 5. Identifying opportunities to improve the client experience and escalate feedback to the appropriate stakeholders.

The ideal candidate for this position will have:

1. At least 1 year of experience in a customer service or client support role. 2. Excellent communication skills, both verbal and written. 3. Strong problem-solving abilities and critical thinking skills. 4. The ability to work independently and manage time effectively. 5. A positive attitude and a commitment to delivering high-quality service to clients.

In addition to a competitive salary, Ford Motor offers the following benefits to our employees:

1. Free accommodation for remote work. 2. Company-provided equipment for work-from-home setup. 3. Paid Time Off (PTO) for a healthy work-life balance.

At Ford Motor, we are committed to environmental responsibility and sustainable practices. As an equal opportunity employer, we value diversity and inclusion in our workplace. We encourage individuals of all backgrounds to apply for this position.

The deadline to apply for the Client Support Officer position is July 15, 2024. Don't miss this exciting opportunity to join a dynamic team and make a positive impact on our clients and community. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.