Client Support Representative

Insight Enterprises is seeking a talented and dedicated Client Support Representative to join our team in Toronto, Ontario, Canada. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in customer service.

As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients, resolving any issues they may have in a timely and professional manner. You will act as the main point of contact for clients, ensuring their needs are met and expectations are exceeded.

Responsibilities: - Respond to client inquiries via email, phone, and in person - Provide product information and assistance to clients - Resolve client issues and concerns efficiently and effectively - Collaborate with other team members to ensure client satisfaction - Maintain accurate records of client interactions and transactions - Identify opportunities to upsell or cross-sell products and services

Requirements: - Hardworking and reliable individual - Excellent communication and negotiation skills - Strong problem-solving abilities - Ability to manage multiple tasks and priorities - People management skills - Proficiency in Microsoft Office suite - High school diploma or equivalent

In addition to a competitive salary, Insight Enterprises offers benefits such as travel and spending expenses, dental insurance, and company equipment. Our working environment is one that cultivates leaders who foster inclusivity and mentorship.

If you meet the requirements and are looking for a rewarding opportunity to grow in the customer service field, we encourage you to apply before the deadline on May 6, 2024.

Equal Opportunity Statement: Insight Enterprises is an equal opportunity employer and values diversity in our workforce. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.