Client Support Representative

AGCO, a leading agriculture company, is seeking a dedicated and resilient Client Support Representative to join our team in Toronto, Ontario. This part-time entry-level position is perfect for individuals looking to gain experience in customer service within a dynamic and fast-paced environment.

Responsibilities: - Provide top-notch customer service to clients via phone, email, and in-person interactions - Assist clients with product inquiries, technical support, and issue resolution - Manage and maintain client accounts, ensuring accuracy and timeliness of information - Collaborate with internal teams to address client needs and escalations - Utilize company software systems to track client interactions and document resolutions - Stay up-to-date on product knowledge and industry trends to effectively assist clients

Requirements: - Strong communication skills and a customer-centric approach - Ability to manage multiple priorities and tasks effectively - Excellent people management skills with the ability to quickly build rapport with clients - Strong time management skills to meet deadlines and handle a high volume of inquiries - Ability to maintain confidentiality and uphold the highest standards of ethical conduct - Proficiency in Microsoft Office Suite and experience with CRM software is a plus

Personality traits: dedicated, resilient Soft skills: people management, time management

Benefits: - Profit sharing opportunities - Paid sick leave - Free food provided during working hours

Working environment: At AGCO, we uphold the highest standards of ethical conduct and integrity in all aspects of our business operations. We prioritize teamwork and collaboration to deliver exceptional service to our clients.

Deadline to apply: May 29, 2024

Equal opportunity statement: AGCO is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We value diversity and inclusion in our workforce and encourage all qualified individuals to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.