Client Support Specialist

As a Client Support Specialist at Dominion Resources in Montreal, Quebec, your role will involve providing dedicated and reliable support to our clients. This part-time entry-level position does not require any previous experience, making it a great opportunity for individuals looking to enter the field of client support.

Responsibilities: - Respond to client inquiries via phone, email, or chat in a timely and professional manner - Assist clients with troubleshooting technical issues related to our products or services - Collaborate with other team members to escalate complex issues and ensure resolutions are provided promptly - Maintain accurate records of client interactions and follow up as needed - Provide feedback to the development team on common client issues and suggest improvements to our products or services

Requirements: - Strong communication skills and ability to work cooperatively with team members - Comfortable using technology and quickly learning new software programs - Ability to handle multiple tasks simultaneously and prioritize workload effectively - Excellent problem-solving skills and ability to remain calm under pressure

Personality traits: - Dedicated: You are committed to providing exceptional support to our clients and are willing to go the extra mile to ensure their satisfaction. - Reliable: Clients can trust you to be there for them when they need assistance and to follow through on your commitments.

Soft skills: - Cooperation: You work well with others and are able to collaborate effectively to achieve common goals. - Communication: You can clearly convey information to clients and team members, ensuring everyone is on the same page.

Benefits: - Gym membership: Stay active and healthy with our complimentary gym membership. - Dental insurance: Keep your smile bright with our dental coverage. - Medical coverage: Take care of your health with our comprehensive medical benefits.

Working environment: At Dominion Resources, we embrace technology to drive innovation and efficiency in everything we do. You will be working in a dynamic environment where you will have the opportunity to learn and grow alongside a team of talented professionals.

Deadline to apply: Don't miss out on this exciting opportunity! The deadline to apply is May 18, 2024.

Equal opportunity statement: Dominion Resources is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.