Client Support Specialist

Lincoln National is seeking a Client Support Specialist to join our team in Toronto, Ontario. As an entry-level position, we are looking for candidates with at least 1 year of experience in a customer service or support role. The ideal candidate will be resourceful and hardworking, with strong project management and communication skills.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and in person 2. Assist clients with account inquiries, troubleshooting, and issue resolution 3. Work closely with internal teams to ensure timely and effective resolution of client issues 4. Maintain accurate and up-to-date client records and documentation 5. Assist with onboarding new clients and providing training as needed 6. Collaborate with colleagues to improve processes and procedures for client support

Requirements: 1. Minimum of 1 year experience in a customer service or support role 2. Excellent communication and interpersonal skills 3. Strong project management and problem-solving abilities 4. Ability to work independently and as part of a team 5. Proficiency in Microsoft Office suite and CRM software 6. High attention to detail and accuracy 7. Bachelor's degree in Business Administration or related field preferred

Benefits: - Life insurance coverage - Medical coverage - Paid Time Off (PTO)

Working environment: At Lincoln National, we strive to pursue excellence in every endeavor and set a high standard for achievement. Our team is dedicated to providing the best possible support to our clients and fostering a positive work environment for all employees.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Lincoln National is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.