Client Support Specialist - Work from home

Job Description:

Old Republic International is seeking a motivated and experienced Client Support Specialist to work remotely from Montreal, Quebec. This part-time position at the Associate Level requires a minimum of 4 years of relevant experience in client support or related fields. As a Client Support Specialist, you will be responsible for providing top-notch customer service and support to our clients, ensuring their satisfaction and retention.

Responsibilities: - Serve as the primary point of contact for client inquiries, issues, and requests - Provide timely and accurate responses to client questions through various communication channels - Resolve client issues and complaints in a professional and effective manner - Collaborate with internal teams to address client needs and ensure a seamless customer experience - Maintain up-to-date client records and documentation - Assist with client onboarding and training as needed - Contribute to the improvement of client support processes and procedures

Requirements: - 4+ years of experience in client support or a related field - Confident and energetic personality - Strong adaptability and communication skills - Ability to work independently and collaboratively in a remote team environment - Proficiency in Microsoft Office and other relevant software - Excellent problem-solving and organizational abilities

Benefits: - Paid Time Off (PTO) - Paid overtime - Profit sharing - Opportunities for professional development and growth

Working Environment: As a Client Support Specialist at Old Republic International, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. While working remotely, you will be part of a supportive team that values open communication and teamwork.

Deadline to Apply: April 26, 2024

Equal Opportunity Statement: Old Republic International is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.