Remote Contact Center Assistant

Job Description:

Clio is seeking a part-time Remote Contact Center Assistant to join our team in Montreal, Quebec. As an entry-level position, no prior experience is required, but we are looking for individuals who are hardworking and driven to succeed. The ideal candidate will possess excellent time management skills and a knack for conducting thorough research.

Responsibilities: 1. Assist with handling customer inquiries and resolving issues through various communication channels, including phone, email, and chat. 2. Conduct research to gather relevant information and provide accurate responses to customer queries. 3. Update customer records and maintain accurate data in the contact center database. 4. Collaborate with team members to ensure timely responses to customer requests and inquiries. 5. Provide administrative support to the contact center team as needed.

Requirements: 1. High school diploma or equivalent. 2. Strong communication skills, both written and verbal. 3. Ability to multitask and prioritize tasks effectively. 4. Proficiency in Microsoft Office Suite and other basic computer applications. 5. Reliable internet connection and a quiet workspace for remote work.

Benefits: 1. Retirement plan options for eligible employees. 2. Gym membership reimbursement for maintaining a healthy work-life balance. 3. Joining bonus for new hires to kickstart their career at Clio.

Working Environment: At Clio, we are committed to paving the way for diversity and inclusivity in the workplace. We strive to create a culture of belonging where every employee feels valued and respected for their unique contributions.

Equal Opportunity Statement: Clio is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 4, 2024

If you are a dedicated and driven individual looking to kickstart your career in a dynamic and inclusive work environment, we encourage you to apply for the Remote Contact Center Assistant position at Clio in Montreal, Quebec. Join us in revolutionizing the legal tech industry and making a positive impact on our customers' lives.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.